Jobs at Parexel
Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks. If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more. In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.
Manager, Enterprise Infrastructure
Job ID R0000024576 , IndiaQualifications:
- BS/MS degree in Computer Science, Engineer, or a related degree.
- 3-5+ years working in a technical leadership/managerial role with IT Operations.
- Highly organized and have clear, concise communication skills.
- Ability to function in a Global organization with a flexible and dynamic team environment.
- Experience working on capturing operational metrics and reporting KPIs to upper management.
- Operating System Engineering Experience (Windows & Linux).
- Experience in Active Directory and all related services (GPO, DNS, DHCP).
- Experience with the complete server lifecycle (build, support/maintain, retire).
- Experience with OS patch management and vulnerability remediation.
Key Accountabilities:
- Responsible for technical management, operation, and maintenance of Server OS Infrastructure.
- Defines, reviews, and maintains hardware/software technical standards, especially related to installation, configuration, management, and maintenance of systems.
- Create and maintain SOPs, WIs, and other documentation to ensure operational consistency.
- Conduct research on industry trends, emerging technologies, software, and systems products to justify recommendations and to support purchasing efforts.
- Keeps IT management abreast of any changes across multiple technologies which may impact business decisions.
- Mentor junior staff members to promote standardization and project initiatives / Provide orientation and training.
- Technical escalation point of contact for technical issues from associated IT teams and members.
- Ensures the stability, integrity, and efficient operation of systems that support core organizational functions.
- Monitors key system parameters to ensure optimum performance and maximum system uptime is being maintained for essential systems.
- Required to manage an on-call rotation and be an escalation point of contact.
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