Jobs at Parexel
Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks. If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more. In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.
Customer Insights Analyst II
Job ID R0000030506 , IndiaJob Purpose:
Progress the function of Customer Insights working closely with Operations staff to ensure customer.
surveys are conducted and survey responses are distributed on the identified projects. Support the generation and review of data analytics.
Key Accountabilities:
Survey Management:
Support the progress of surveys by engaging with the Project Leads and with technology to ensure customer surveys will be completed with accuracy and within the scope of the survey plan.
Data Analytics:
Review completed surveys for elements of Data Protection and Privacy and take appropriate action prior to distribution. Conduct survey status analytics to ensure progression.
Process and Technology:
Maintain a familiarity with Operational processes. Provide technical knowledge where appropriate.
Skills:
Excellent interpersonal, verbal, and written communication skills with a strong command of English language.
Analytical skills.
IT literate – Experience with Microsoft-based applications and a general knowledge of PC functions.
Customer-focused approach to work.
A flexible attitude with respect to work assignments and new learning.
Ability to manage and prioritize tasks efficiently and accurately.
Willingness to work in a matrix environment and to value the importance of teamwork.
Attention to detail and organizational skills.
Ability to work independently and take ownership of and responsibility for work assigned.
Culturally aware and ability to think and work globally.
Knowledge and Experience:
Relevant experience in the Clinical Research field (pharmaceutical industry or CRO) or other relevant experience in the areas of customer survey support preferred.
Project Management/Technology/Business Operations.
Education:
Bachelor’s Degree required, or
Educated to degree level (technology, biological science, pharmacy, or other health-related discipline preferred) or equivalent qualification or clinical research experience.
#LI-REMOTE
Recently Viewed Jobs
You have not recently viewed any jobs
View all jobs