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Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks. If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more. In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.

Root Cause Analysis (RCA) Specialist - FSP

Job ID R0000034484 , Brazil

Parexel is seeking a Root Cause Analysis (RCA) Specialistto join our team! Candidates can be based anywhere in Brazil, Mexico or Argentina!

Job Summary

The RCA Specialist will be accountable to train Sr / Issue Leads on the investigation/root cause analysis, corrective/preventive action (CAPA) plan development and effectiveness checks for assigned QualityEvents(QEs).Thisindividualwillalsosupport,asnecessary, the implementation of assigned plan components and tracking of actions and effectiveness checks to completion.

Job Responsibilities

TheRCASpecialistwillberesponsible to:

  • Lead the investigation/root cause analysis, corrective/preventiveaction(CAPA)plandevelopmentfor assigned cases

  • Supportimplementationofassignedplancomponentsand tracking of actions to completion as necessary

  • EnsuredocumentationofrootcauseanalysisandCAPA plan are accurate, complete and inspection ready

RootCauseAnalysis/DueDiligence

This individual will also be required to apply a root cause methodology and/or due diligence approach to the case. This individual may either lead QE cases from start to finish or be broughtinconductjusttheRCAportionoftheinvestigationfor systemicissues,processrelatedissueorbusinesscriticalcases.

Training

ThisindividualwillalsoberequiredtotrainnewInvestigationCase Leads in the Root Cause Analysis Methodology and provide mentoring to new Investigation Case Leads while they obtain RCA Certification.

TheRCASpecialistwillalsobeasubjectmatterexpertinthePfizer HumanPerformance(PHP)methodologyandwillbearesourceto caseleadstoimplementPHPintheinvestigationprocessandhelp teams error proof the process in question.

CAPAPlanDevelopmentandManagement

Based on identified root causes, the individual will guide the SQE teaminidentifyingappropriatecorrectiveandpreventiveactions and conducting effectiveness checks on implemented actions to ensure they are working as expected.

Leverage process improvement best practice techniques (i.e., Six Sigma,Lean,etc.);analyzeandoptimizecurrentbusinessprocesses and develop and implement new business processes.

Thisindividualwillholdaccountabilityforongoingmonitoringof CAPAcompletionandtrackingofeffectivenessforimplemented mitigation actions to ensure they are working as expected—for quality events, inspections and audits

  • EnsureimplementationofQE/audit/inspectionCAPAsand remediation plans

  • Trackeffectivenesschecksandreportontrends.

Qualifications

BS – 10+ years or equivalent

MS/MBA9+yearsorequivalent

PreviousExperience:

  • Minimum of 5 years of pharmaceutical experience with solidexperienceindatamanagement,operationalaspects, GCP Quality, GxP Quality, and/or regulatory

  • Regulatoryinspectionexperience

  • Processandsystemmanagementexperience

  • Detailedknowledgeofclinicaltrialprocessesand relationships required

  • KnowledgeofGCPrequirementsandapplicableSOPsand regulations

  • Project management, administrative, and technical capabilitiesarerequired,aswellaseffectiveverbaland writtencommunicationskills

  • Strongbackgroundincontinuousimprovement methodology (i.e., Lean Six Sigma) preferred

  • Previous Experience in conducting Root Cause Analysis, Error Proofing/Mistake Proofing andhelpanalyzetrendsindata to identify potential investigations to address systemic process issues or program/protocol level issues.

  • ThisrolewillinvolveworkingwithVendorQualityand Clinical Quality colleagues.

  • WorkwithVendorQualityandClinicalQualitygroupsto assist in developing investigation strategies related to vendor issues and program level quality issues.

  • Experienceinleadingprocessimprovementeffortsfrom inception to execution


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