Maintains close working relationships and provides professional advice and assistance to internal customers at all levels by but not limited to:

• Monitoring quality and efficiency of relevant sourcing processes, pricing accuracy and purchase orders.
• Commodity research, supplier selection, supplier evaluation and request for information/quotation/proposal.
• Verifying purchase requests accuracy, completion, and approvals.
• Ensuring products and services are obtained at a budgeted price.
• Ensure ancillary material and Investigational Product is compliant with local regulation and can be import and/or exported.
• Coordinate return of rental equipment/medical devices.
• Own and action help desk sourcing queue tickets.
• Create and execute SOW’s for services required.
• Analyze data and trends for predictive bulk purchasing.
• Mentor junior team members.

Planning

• Trigger qualification of new suppliers with procurement if required.

Problem Solving regarding sourcing services or goods from Third Party Suppliers

• Anticipate or recognize the existence of a problem and take ownership of seeing it through to resolution.
• Work with suppliers to obtain or find comparable compliant ancillary supplies.
• Obtain necessary documentation from suppliers/manufacturers for import/export.
• Execute sourcing activities on demand to support study needs.
• Dealing with returns and refunds (assisting internal customers with return forms/liaising with suppliers for obtaining credit memos).
• Take active action in case of Quality issues with third party suppliers, responsible for risk mitigation through to resolution.
• Assisting internal customers with any sourcing queries and system difficulties.

Skills:

• Proficient operational understanding of Clinical Studies and related Supply Chain aspects.
• Client focused approach to work.
• Ability to work in an ever-changing climate with high accountability and a sense of urgency. ·
• Excellent analytical, problem solving, reporting skills principles, theories and processes.
• Proven effective cross-functional business team experience.
• Demonstrated ability to meet goals and deadlines.
• Strong organizational time management and creative skills.
• Strong process and project management skills.
• Understanding of both areas Clinical Studies and related Supply Chain aspects as well as sourcing and contracting principles.
• Client focused approach to work.
• A flexible attitude with respect to work assignments and new learning.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• Self-motivated with a professional attitude.
• Capacity to work effectively in a matrix environment and value the importance of teamwork.
• Proficient use of MS office suite.
• Global player with proficient cross-cultural awareness.
• Knowledge of souring.
• Excellent organization, interpersonal, verbal, and written communication skills.
• Proficient understanding of the GxP regulatory framework.

Knowledge and Experience:

• Strong Microsoft office knowledge.
• Strong analytical, problem-solving ability to pivot to meet study needs.
• Knowledge of GCP, GDP, GxP.
• Active listening, excellent interpersonal, verbal and written communication skills.
• Client focused approach to work.
• Ability to prioritize workload that have tight timelines and extreme urgency with attention to detail and first-time quality.
• Excellent interpersonal, verbal and written communication skills.
• 4+ years of sourcing or procurement experience in a CRO or Pharmaceutical environment (Preferred).

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Education:

• Educated to BA/BS, master’s degree, or equivalent, in biology, pharmacy, or other health related discipline, international trade, business administration or logistics or relevant work experience.